At ProDriver Project LLC, we strive to deliver your purchases to you as quickly and efficiently as possible. Below is our fulfillment policy, which outlines our process for preparing and shipping your orders.
Order Processing – All orders are processed and shipped within 1-3 business days of receipt. – Orders placed on weekends or holidays will be processed the next business day. – You will receive an email confirmation with tracking information once your order has shipped.
Shipping – We offer standard USPS shipping options to ensure timely delivery. – Free shipping on all orders. – Delivery times are estimates and may vary due to circumstances beyond our control.
Order Fulfillment – We strive to fulfill all orders in their entirety. However, in cases where an item is out of stock or unavailable, we will notify you via email and provide options for substitution, backorder, or refund. – If an order is cancelled or refunded, we will notify you via email and process the refund within 5-7 business days.
Returns and Refunds – We accept returns within 90 days of delivery for manufacturers defects. – Items must be in their original condition with all tags attached. – Refunds will be processed only at the discretion of ProDriver Project LLC .
Damaged or Missing Items – If your order arrives damaged or incomplete, please contact us within 3 business days to report the issue. – We will work with you to resolve the issue promptly and fairly.
Changes to This Policy – We reserve the right to modify this fulfillment policy at any time without prior notice. By shopping on our website, you acknowledge that you have read, understood, and agree to our fulfillment policy.